Consumer Information

If you are contacting CIC Credit for a copy of your report that has been pulled by one of our subscribers, please contact us at screening@ciccredit.com or (615) 257-7642. If you have a charge on your debit/credit card from CIC Mortgage Credit, this is in connection with one of our subscribers pulling your credit file. Please contact your creditor about this charge. We process payment cards on the creditor’s behalf.

If you would like to dispute the accuracy of a consumer report issued by CIC Screening, please email aburroughs@ciccredit.com to start the simple process. Additionally, you can call 615-257-7642 for assistance. 

Please include the following information with your dispute request:

• Full Name
• File Name
• Social Security Number (do not provide if sending via email)
• Phone Number
• Copy of driver license or photo ID (please enlarge and ensure copy is clear and legible)
• Documents to support your dispute (if available)
• Your signature or written consent